Training Course on Credit Control Management and Debt Recovery Techniques
This course is designed to equip credit risk officers with the necessary skills and knowledge to effectively undertake credit control management functions as well as recovery of commercial debts. The course focuses on global best practices in commercial debt recovery and credit control, as well as local regulations as it may apply to specific countries. The course will be delivered through a combination of lectures, case studies, and practical exercises. Participants for this training course will have the opportunity to learn from experienced credit risk professionals and industry experts. In addition, the course will include interactive sessions where participants can share their experiences and learn from each other.
Target Participants
This training is aimed at enhancing the skills of credit risk officers and debt recovery officers so that to effectively manage and recover commercial debts.
Course Duration
5 Days
What you will learn
By the end of this course participants will be able to:
- Gain insight into the concept of Commercial Debt Recovery & Credit Control
- Understand the Importance of Credit Control and Debt Recovery
- Know the best Practices in Commercial Debt Recovery & Credit Control
- Understand how to trigger Commercial Debt Recovery Process
- Understand the Legal Framework for Debt Recovery in Nigeria
- Know the Types of Commercial Debt
- Appreciate Debt Recovery Strategies
- Understand and be able to use debt Collection Techniques
- Know how to carry out Credit Risk Assessment and Mitigation – Credit Control Policies and Procedures
- Understand how to conduct Credit Reporting and Monitoring
- Understand Debt Restructuring Techniques
- How to interface with, and manage Debt Recovery Agencies
- Develop efficient Negotiation Skills
Course Outline
Introduction to Commercial Debt Recovery & Credit Control
- The Importance of Credit Control and Debt Recovery
- Global Best Practices in Commercial Debt Recovery & Credit Control
- The Legal Framework for Debt Recovery in Nigeria
- Types of Commercial Debt
- The Role of Credit Risk Officers in Debt Recovery
Credit Risk Assessment and Mitigation
- Credit Risk Assessment Techniques
- Credit Scoring Models
- Credit Risk Mitigation Strategies
- Credit Control Policies and Procedures
- Credit Reporting and Monitoring
- Case Studies and Practical Exercises
Debt Recovery Strategies and Techniques
- The Commercial Debt Recovery Process
- Debt Recovery Strategies
- Debt Collection Techniques
- Negotiation Skills for Debt Recovery
- Debt Restructuring Techniques
- Case Studies and Practical Exercises
Managing Debt Recovery Agencies
- Selecting the Right Debt Recovery Agency
- Managing Debt Recovery Agency Relationships
- Monitoring the Performance of Debt Recovery Agencies
- Legal Considerations when using Debt Recovery Agencies
- Case Studies and Practical Exercises
Advanced Debt Recovery Techniques and Best Practices
- Advanced Debt Recovery Techniques
- Best Practices in Commercial Debt Recovery & Credit Control
- Managing Complex Debt Recovery Cases
- Case Studies and Practical Exercises
Training Approach
This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies.
Training manuals and additional reference materials are provided to the participants.
Certification on Credit Control Management and Debt Recovery Techniques
Upon successful completion of this course, participants will be issued with an internationally recognized certificate. Altum Training and Research Institute is NITA certified. Read more.
Tailor-Made Course on Credit Control Management
This course can be tailored to meet organization-wide needs. In order to learn more, contact us at info@altumtrainings.com.
Payment
The training fee covers tuition fees, learning materials, and training venue. Accommodation and airport transfer are arranged for our participants upon request.
Payment should be sent to our bank account before start of training and proof of payment sent to info@altumtrainings.com
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